Some startups have the misconception that by using a managed services provider (MSP), they’re locking themselves into a contract that’s only well suited to established businesses. A good MSP should be willing to evaluate your needs and be able to offer solutions at every stage of business development. If your IT needs change, or you need to scale up or down, speak to your MSP. ETech 7 has individualized support for each of our clients since we understand that no two businesses are exactly alike. Through our flexible packages, we can offer cost-effective and rapid scaling of our IT services at every level of support.
If you’re trying to get a startup off the ground, you’re probably not working a typical 9 to 5. The long hours you’re putting in shouldn’t mean that you can’t rely on your managed services provider to help when you need it. We’re available 24/7 for any issues that you might encounter in starting, configuring, and maintaining your business.
Our technicians aren’t just there for you when you’re in crisis mode. We do our best to cultivate an ongoing dialogue with our clients to get to understand their business’s needs better. That way, when problems come up, we have a better grasp on how to provide you with the best solution.
As a startup, you know that networking can be a drain on your time and resources. By tapping into our expertise, you’re saving yourself the trouble of having to make connections in the tech support world. Etech7 is business partners with companies like Microsoft and HP, so we can get you exclusive pricing and support that you might not be able to access otherwise.
We’ve been in the IT industry long enough to know the common issues that face any business. If you encounter an IT problem, then we’ve probably seen it before and have drawn up a solution for it. If there’s a unique situation that we haven’t already faced, then our dedicated technical staff will focus on providing you with the resources and insight you need to address the issue head-on.
There are many businesses that use in-house IT staff to manage their IT department. These businesses are usually larger corporations that can afford the added expense of additional staff. For startups, who might be starting out with just a few people on board, hiring someone to handle all their IT needs might be too costly. Not only would you have to pay a full IT technician’s salary, but you’d incur the initial expense of training, and the ongoing expense of hardware purchasing and maintenance. With a managed service provider, you get a full IT staff (not just one person!), as well as access to enterprise level software and hardware.
If you’re thinking of managing your IT needs on your own, ask yourself how much time you can dedicate to troubleshooting technical issues in the office. If you’d rather spend your time developing your product, speaking to investors, and getting user feedback, then using a managed service provider is probably right for you.
Disaster recovery plans don’t just cover extreme situations like flooding or theft but will address common problems like what to do when a server is down. If you don’t have a plan B, then you might be facing some serious downtime if a server is undergoing routine maintenance. The competitive nature of the startup world means that it can be hard to get ahead, and companies that don’t have a good disaster recovery plan in place will quickly fall behind. A managed service provider will set up your network so that you don’t have to worry about things like data loss or hardware compatibility. ETech7 also creates specific contingency plans for each of our clients so that you can face minimal downtime in the worst-case scenario.
The days where all your apps and data were stored on one device are long over. Now, your team can be more collaborative and flexible in their work schedule when they’re using the cloud. The applications on the cloud can be updated remotely, so there’s no need to wait for physical upgrades to be released. The cloud can also reduce the need for infrastructure costs since you can access cloud-based data centers without the need to build them yourself. Additionally, businesses using the cloud could expect to release a product to market 20.66% faster than competitors who are still using older technology. Etech 7 recognizes the advantages of using such a system and is able to offer a host of cloud-based strategies to our startup clients.
“ETech 7 is outstanding among IT consulting firms because they bring a wealth of knowledge and maturity, a demonstrated work ethic and strong leadership skills to their work … they also carry a rare form of loyalty that I’ve seldom seen.”