Managed IT support providers or MSPs (Managed Service Providers) are companies that businesses hire to provide support for any IT issues that they may have. These IT support services may include workstations, strengthening network security, and remote help-desk support, to name a few. The purpose of using an MSP is to ensure continuity of business operations in a smooth and efficient manner. IT support companies keep your systems updated with the proactive technical support needed in today's world.
If you use technology in any facet of your business operations, you probably require support for your IT needs. MSPs will give you the technological tools your business needs to succeed. IT support, New York especially, is in high demand and here at ETech 7, we are equipped to deal with any type of problem you might encounter. We develop relationships with companies such as Microsoft or Intel to get you competitive pricing on hardware and software. ETech 7 is an official provider for these and other tech companies and we have dedicated contacts for you to speak directly to experienced staff, saving you valuable time and effort.
As one of the top tech companies in NYC, ETech 7's passionate and dedicated technicians will help your business get an advantage. A good IT company will make sure its staff keep up to date on the necessary qualifications and certifications they need to provide you with the highest level of support possible.
You always have the option to have an in-house IT team or hire a managed IT services provider. However, it all boils down to your needs! The most obvious reason is, of course, the cost. It's common knowledge that outsourcing your IT needs is always cost-effective. It costs more to pay an in-house IT engineer/technician than it is to hire an MSP. Additionally, no matter how qualified your in-house IT team is, there will be times that they might not be around due to unforeseen circumstances which could lead to downtime for your business. Having a backup team for IT support, New York-based companies won't have to worry about downtime ever again. IT should evolve with technology, so be sure to be on top of your IT needs.
If you have a small business, staying competitive in the big apple might be one of your concerns. Not only is it likely that your competitors are utilizing managed IT support services, but also saving money in doing so. By getting access to the same services and support that other businesses in your industry have, you're leveling the playing field for your business to remain competitive.
The pricing of IT support New York services may differ from the pricing in other states. A lot of factors influence the pricing of IT services such as the package chosen, the services used, and the software and/or hardware provided. Again, this boils down to what YOU, as a company, needs.
If you're in New York, it is probably advisable to get an IT company that is local to your area. New York City offers a seemingly endless amount of options when it comes to managed IT services. Consulting with other business owners might give you an idea on what to expect but the most effective way to find out more about IT pricing is to get a quote from your prospective IT provider.
And what better way than to do it with us! Here at ETech 7, we provide a FREE consultation for business struggling to meet their IT needs. Let us create the best package that's perfect for you!
It can be dizzying how many options there are in the city that never sleeps. New York City offers plenty of choices when it comes to IT consulting. However, the ability to choose doesn't make the decision any easier. What's the best thing to look for when choosing a managed IT services provider?
First, look for credibility. Credibility is something that businesses cannot buy and cannot fake. Do they have good reviews online? Have they been in the IT consulting business for a while? Do they rely on return customers or new ones? These questions should be the first few things you ask yourself when choosing a managed IT support provider.
The top tech companies in NYC have put in the time and the work to get to where they are. And, most of the time, their reviews and clients speak for themselves. IT firms with great contacts will also provide you with the right networking opportunities you need. Once you determine an IT support provider can meet all the needs of your business, you can feel confident in knowing you made the right choice.
There are many businesses that have external compliance regulations to adhere to. These industries enforce rules such as keeping records of transactions, controlling who has access to information (such as HIPAA), or following certain security frameworks. If you’re in NYC, you might have an investment firm on Wall Street, or you might be a doctor with a small practice in Bensonhurst, but you have to treat your client’s personal information with the utmost care. By adhering to compliance standards, you make sure that you’ve taken the necessary steps to protect your business from external threats. It’s also possible that regulatory offenses can happen from an internal source in your business, whether intentionally or not. If you align yourself with an IT support provider who can defend your data, then you’ll ease the burden of compliance that rests on your business, so you can continue to provide excellent and secure services.
IT support, New York especially, depends on a plethora of factors. Since a majority of IT work can be done remotely, it may seem like you can really expand your available options. However, IT - like other services - can be set apart through a more personal touch. Here at ETech 7, we pride ourselves with our exceptional customer service and personalized offerings. We can send out dedicated technicians who will work with you on-site to set up hardware, update your systems, or troubleshoot devices. Keeping your IT provider local will enable your company to support IT support services in a timely and efficient manner.
First of all, good for you! Deciding on an IT provider in one of the biggest metropolitan cities in the world is no easy task. Now, you might be wondering what steps need to be taken so your business can hit the ground running. Here are some notes to keep in mind after you have chosen an NYC IT support provider!
A good IT MSP should have a set of specific protocols in place for you to understand every step that they take. Think of IT protocols as a sort of security layer that ensures the security of your business. In addition, it is also important to note if your IT support provider has the necessary licenses and certifications as well as staff equipped with up-to-date knowledge about your business. These standard procedures make it easier for your IT MSP to place the necessary measures to best cater to your business.
New York City is a place filled with talented IT professionals. Unfortunately, good help can still be difficult to find! Businesses come and go, but only IT companies that have displayed great business practices can make it in the Big Apple.
What sets ETech 7 apart is our scalable and customizable services. Additionally, our dedication to providing superior quality service to a wide range of businesses, in various industries, lets us leverage state-of-the-art software to better cater to your needs. ETech 7 allows companies to outsource professional setup, routine maintenance, emergency assistance, and project development-- all to keep your company competitive in today's digital business landscape.
A firm that provides managed IT support services should know your business as well as you do; and many business enterprise solutions are applicable to a variety of industries. An experienced IT consulting firm should be able to integrate their systems to fit your company's needs. The quality of IT support, NY included, depends on a lot of factors with one being location. As discussed in other parts of this page, your IT support provider should be able to assist you with compliance in whichever industry or wherever state you may be.
Just by virtue of being in NYC and having exposure to such a large cross-section of the business world, an IT support New York firm has likely worked with someone in field/industry. Here at ETech 7, we promise to take the time to understand your business' particular needs and can offer a custom solution made for you.
Managed IT support services should place high priority in keeping your business safe and secure. By providing static protection, businesses should expect that their MSP deals with problems as they come up. However, that's not all. IT support companies should also place security measures that are geared towards preventing problems rather than sticking with a break-fix measure. The current way of providing IT support is through dynamic protection which will offer continuous and real-time IT management. Your company should always stay on top of patches, fixes, and security updates to your business' firmware so that you can always connect to your network securely.
The last thing you should worry about is having your IT needs taken care of when your business is ready to expand. When choosing a managed IT support services provider, make sure to ask them if their services are scalable. Top tech companies in NYC should have the capability to handle a business that's expanding and be scalable enough to still be affordable. Managed IT services should be flexible and allow you to customize the level of support you need.
Your IT needs does not stop at 5 pm. IT consulting companies recognize that you need to maintain your business around the clock, and they should be able to offer 24/7 support. Just think of us as a live help desk ready to answer your questions, whenever you have them.
Of course! The word is “support” for a reason, after all. We recognize that everyone has a different skill set when it comes to information technology and our dedicated technicians are more than happy to explain what they’re passionate about.
Your managed IT support services provider should be able to always guarantee the best possible scenario for your business. A good MSP should have specifically laid out protocols to guarantee that your business will be covered in the event of an attack, downtime, or hardware failure.
Strong customer service - As a customer, you should expect great customer service from your IT support provider. They don’t have to be available 24/7 but at least your IT support provider should be able to answer your questions within a working day. Your IT support provider should also be able to provide you with a direct line for emergencies that need immediate assistance.
Exceptional managed IT support services - Managed IT support services come in many different shapes and sizes. Regardless of the contract you have and the package you have availed of, your IT support provider should always make sure that it is providing you with the best service they can offer.
Quick ticket turnover - Tickets are issues experienced by clients that are sent to your IT support provider through a ticketing system. One big question that you should ask your prospective IT support provider is how their turnover rates are looking. If they tell you that they have a quick turnover rate, that’s a good thing! That just means issues are getting resolved in an effective and efficient manner.
Capable IT support technicians - Scouting for the best IT support services for small business should start with establishing the credentials of your prospective provider. Does your prospective IT support provider have the necessary licenses and certificates needed to service whichever industry you’re in? Does your prospective IT support provider have qualified technicians? These are just some of the most important questions to ask when looking to outsource your IT needs.
Yes! The services that you avail of should, in fact, be scalable. However, scalability should be explicitly spelled out in your contract. A reputable IT support provider should be able to walk you through the ins and outs of your contract and advise you accordingly in the event that your business expands rapidly. You should be able to downgrade and upgrade the number of services that you receive depending on the size of your business.
Yes to all! We have qualified technicians that are ready to be deployed anytime. You just have to pick up the phone and call us when you experience these types of problems. In the event that it can’t be fixed over the phone, we would be more than happy to send our technicians to help you out.