Etech7_51_home

Looking for managed IT services in NYC? Our IT engineers are passionate about their work and its reflected in the results.

  Speak to an Expert
Dell-Logo
Lenovo
Microsoft Partner
intel-Logo
Hewlett Packard Enterprise

We’re ETech 7 - a managed IT services provider in New York City

managed IT services NYC

As one of the best managed service providers in NYC, we help businesses maintain better uptime rates by providing layers upon layers of proactive security measures. Let ETech 7 worry about your company’s data security so you can focus on more important things like growing your business.

 

IT Security: As one of the best managed service providers in NYC, ETech 7’s managed IT services will help protect your sensitive data against cyberattacks. Through continuous network monitoring, intrusion detection, patch/update management, and layers upon layers of security measures, ETech 7’s cybersecurity services will be sure to protect your sensitive data.

 

IT Support: Customer support is the lifeblood of any managed IT services company. The competitive landscape of the Big Apple makes it even more challenging for businesses to get the service they need, when they need it. ETech 7’s New York IT services company-wide IT management that puts YOU first.

 

IT Strategy: Did you know that a good MSP in New York will also help you develop a scalable IT strategy? Managed service providers will help you develop a blended IT strategy where outsourced services work hand-in-hand with your in-house IT department. You will get a strategic insight to minimize overhead costs while further accentuating your core strengths.

Cloud-based services to access your stuff anywhere, anytime

IT service delivery

Most NYC IT companies use cloud-based software that allows your business to easily access your metrics in an efficient manner. Cloud-based services also allow you to scale the services that your company needs with the touch of a button. Focus on your business and let us take over your IT needs. Less hassle, more profit.

Ensure business continuity and protect your data with ETech 7

trusted managed IT service provider in NYC

IT security is our number one priority. As a trusted managed IT service provider in NYC, we place layers upon layers of security measures to mitigate the risk of exposing your sensitive data to cybercriminals. All businesses are prone to cyber attacks. ETech 7 has also partnered with industry experts to ensure world-class network monitoring and security for your business.

Specialized IT solutions for your specific niche

scalable IT services

We recognize the importance of higher-levels of security when it comes to industries like healthcare, finance, and legal. These industries need robust IT security measures to ensure that sensitive public data are protected. ETech 7’s comprehensive IT security plans offer various types of IT security solutions that will not only protect you but also protect your client’s data.

 

With the plethora of managed service providers in NYC, we understand that it can be overwhelming. However, keep in mind that a prospective managed services provider should be able to demonstrate a complete understanding of your needs. Ask for their credentials, case studies, and customer reviews to get a better understanding of their services. Last, but not least, all of your requirements should be noted in a written Service Level Agreement (SLA) so you can track adherence and take necessary action.

Managed IT Services: Pricing

managed IT services in nyc pricing

Pricing for managed IT services vary. Pricing depends on the level of experience your prospective managed service provider has and it also depends on the types of services that you need. However, one common denominator is that managed IT service providers are cheaper compared to having an in-house IT team. That’s a lot of savings.

 

Hiring an MSP in New York will help you in the development and execution of your IT strategy which could reduce your IT spending by 30% to 40%. In these scenarios, companies will be able to save a substantial amount of money that they can use to invest in core business areas. As a rule of thumb, managed IT service providers try to save as much money as they can without compromising the quality of IT services.

 

In essence, managed services are especially advisable in industries that tend to have high IT spending as a percentage of revenue such as financials (12.7%) and media (5.3%). This benefit is not limited to large companies as smaller companies sometimes outspend larger companies in IT spending.

We stay ahead through proactive IT support, preventing issues before they arise

IT support NYC

When it comes to IT support, NYC businesses don’t like to waste time. It’s no surprise that companies in need of a network support specialist often look for managed services for a solution. With managed IT services, NYC companies are able to operate without worrying about their IT needs. ETech 7’s proactive IT support team is trained on products and services relevant to whichever industry you may be in.

Managed helpdesk is often superior to on-site troubleshooting since:

  • Calls are finished faster and issues are more likely to be resolved the first time
  • Proven KPIs are used to ensure helpdesk service quality is always improving
  • Regular reporting lets you see trends at a glance, proving the service's value

Managed IT Services New York: Get what you need, when you need it

managed IT services manhattan

The best managed service providers can promise you all sorts of things but few can provide you with scalable offers that fit whatever your company needs at the moment. Our packages are designed to cater to what YOU need rather than standardized packages that cost a fortune. Majority of IT support companies in NYC know that ensuring a customizable IT package is what the current business landscape needs. A great IT provider will offer you useful service updates on a regular basis and abides by your company’s overall IT strategy to keep your services in check.

Are shock bills or hidden fees common when you avail of IT services in NY?

it services new york city

Absolutely not! If this happens to you with your current managed services provider, run!

 

The cost of managed services should be a fixed month-to-month basis. However, the cost of managed IT services may tend to grow little by little over time as your business grows. This basically means that as your business expands, your IT needs will expand with it.

 

To maximize cost-effectiveness and quality, maintain an open line with your MSP and discuss matters before deciding on additional services. When a service portfolio is already fully aligned to your needs, the chances that you need more services in the future is slim. However, if you feel that your costs are accelerating beyond what's healthy for your business, it's always possible to review your service package with your MSP. This is why MSP companies in New York always promote proactive, open, and honest communication lines between the MSP and the client.

What can I do in the event of a service outage?

managed services nyc

A Service Level Agreement (SLA) is a prime part of any managed services contract. The SLA sets the expectations for service accessibility. In general, a reputable provider will aim for 24/7/365 availability of critical infrastructure. Downtime in non-core services should produce no business disruption. Moreover, you don't need to search "managed service provider near me" because the majority of the restoration efforts will be done remotely.

 

If a service outage does take place, your enterprise does not have to do anything to remedy the situation. Getting everything back online and working as expected is the provider's duty. If downtime stretches beyond the confines of the SLA, providers will prorate future services or offer other compensation.

 

If a service outage is caused by external circumstances, such as a hacking attack, your provider will execute on your IT continuity plan. That means identifying the network vulnerability, closing it down as quickly as possible, and restoring both services and data to the most recent backup available.

Keep your peace of mind in the event of a security breach

IT security nyc

In the event of a security breach, call your managed service provider immediately. In an increasingly digitally-reliant world, a network breach can happen to anyone, anytime. It’s just the reality of the modern world. Businesses, from SMEs to Fortune 500 companies, are always at risk. According to INC, 60% of small businesses targeted by hackers had no other choice but close after six months. Under these high-risk conditions, your managed services provider must work seamlessly to bolster your security.

 

What can you do to strengthen your security measures? Simple, hire an MSP. Hiring a managed IT services firm in NYC will allow you to significantly reduce the probability of breaches. MSPs provide critical IT infrastructure maintenance that bolster your IT security and keep your systems updated.

 

Providers can also offer you monitoring and proactive incident management for your internal resources, giving you an extra layer of protection. You should continue to ensure that your non-technical staff members understand their role in data security – human error can leave your business vulnerable.

If I have an in-house IT department, do I still need an MSP in NYC?

new york IT services

ETech 7's flexible managed IT services should operate efficiently and effectively with you no matter your staffing strategy:

  • Strategic IT Stakeholders Only: Many companies have a C-level technology leader who sets direction and manages strategy even if there are few IT SMEs within the organization. This person is well-positioned to own the managed services relationship and report results to the Board.

 

  • Streamlined, Specialized Team: Some enterprises find that, though most of their needs are met through cloud services, they need experts to execute on core functions around their own products or services. Providers can communicate directly with your team or with a single point of contact.

 

  • No In-House IT Presence: Entrepreneurial startups and companies that want to pursue a bold strategy to control costs may have no in-house IT. With managed IT services in NYC, a provider does not need to be physically present, either. In this case, strategic updates are directed to a high-level stakeholder while another contact may receive day-to-day communications.

 

We take full responsibility for all IT-related issues - the bucks stops with us

top managed service providers in NYC

One of the core advantages of ETech 7's managed IT services is its ability to be accessed anytime and anywhere. Our platforms use cloud technology that can be used from virtually anywhere in the world. As one of the top managed service providers in NYC, ETech 7 will be able to ensure that your systems are up and running quickly, no matter what other operational or logistical challenges you might be facing. We take full responsibility for all of your IT-related issues. That’s the ETech 7 guarantee.

Compliance? Audits? We can help!

IT services in New York City

Streamlining compliance is a core concern in a variety of industries. Most companies choose their compliance to be already in place before hiring managed services. However, not all MSPs are able to cater to businesses belonging in compliance-centered industries.

 

Depending on a business' area of expertise, certified managed service providers should be able to guide you in training and provide you with the best practices in managing unique challenges presented by audits or certifications.

 

If compliance is one of your company's main concerns, consider an MSP's location. IT services in New York City are already in the heart of compliance industry! Regardless of industry focus, any provider should be able to offer the high-level encryption demanded by the major global certifying organizations.

Real-time data reporting to mitigate the risk of vital business decisions

best managed service providers in NYC

Not all managed services providers can offer you strategic insight; however, the best managed service providers in NYC often offer consulting services where an IT expert can provide input for your board or to other strategic stakeholders to ensure your enterprise goals are aligned with the right technology.

 

If you are considering the purchase of specific software for in-house implementation, such as an ERP or CRM suite, strategic advice from an objective expert can help. Providers may also be able to help with recruiting for technology roles, training, onboarding, and other issues.

 

All managed services brands are different, so discuss your needs with your IT partner.

Is it going to be difficult to adapt a managed IT services model?

IT service new york

It all depends on the amount of data you have and the amount of services you are willing to have us manage. Initially, managed service providers will be conducting an initial meeting to find out the extent of your IT needs. Even if you never had any type of experience with an MSP before, it will be a straightforward process. The most important step is to outline your needs and expectations followed by developing an IT support strategy.

Many companies find that the vendor selection process is easier when the company already knows what they need and when they need it. However, don't be scared if you still don't know every IT service that you need - translating your requirements is our job!

Last but not least, any reputable provider should be willing to provide you with a written service agreement without any implied commitment on your part. Be sure to review this with your legal team, finance department, and any current form of IT department you have to get all the facts you need for an informed decision.

Free resources to help your business grow

Choose The Right IT Services
Download this handy guide to determine which IT plan is right for your company.

Download

Free Disaster Recovery Plan
A documented backup plan if your company is left without access to its IT resources.

Download

What Our Managed IT Customers Are Saying

Logo

Somerset Partners Keith Rubenstein

ETech 7 is outstanding among IT consulting firms because they bring a wealth of knowledge and maturity, a demonstrated work ethic and strong leadership skills to their work … they also carry a rare form of loyalty that I’ve seldom seen.
Logo

LLD Diamonds Greg Sofiev

We've hired ETech 7 to setup our backup solution and found them to be a great asset. They hit the ground running quickly, work well with the team and gets results. The ETech 7 support team is just a phone call away and they treat our team-members with respect.

Frequently asked questions

NYC IT Services: Is it affordable?

Full-time IT services and IT support at half the price. We understand that your IT needs shouldn’t be compromised. We also understand the plethora of “best managed service providers” in New York can make anyone go crazy. ETech 7 is your one-stop shop for all your IT needs. However, there is no one-size-fits-all approach to providing exceptional NYC IT services. Contact us and tell us your needs to get a customized quote.

What comes with desktop management services?

Real-time monitoring, remote infrastructure management, data backups and storage and recovery are some of the services included in desktop management services. A managed service provider, IT professional, or an in-house IT team should be able to address your IT needs. You just have to determine what you, as a business, need.

Are managed IT service companies reliable?

The best management service providers have a lot of tasks but only have one goal in mind: to keep your systems up and running all the time, every time. In choosing managed IT service companies, you should be able to easily access reviews about them for you to be able to make an informed decision. Searching “what is managed IT service” on your favorite search engine wouldn’t cut it. You should also be able to freely see what customers are saying about your prospective MSP. At ETech 7, we value our reputation and our credibility more than anything. 

Should I hire a managed services consultant to know more about managed IT services? 

This depends. Usually, a managed service provider should already be able to answer questions about your company from the initial phone call. However, for more specialized and in-depth concerns, you should look into a managed services consultant that has a deep understanding of your industry. At ETech 7, the industries we specialize in are: accounting, healthcare, legal, financial, and startups.

Speak With A Managed IT Services Expert!

Get a Free Consultation