Backed by Certified
IT Specialists & Powered by
State-Of-The-Art Software.
Get In Touch
9.jpg

Managed IT Support
For your company

Scale Affordably with Reliable IT Solutions
  Consult with an Expert
Microsoft1.png
Verisign-1.png
Microsoft_Partner_Logo_New.png
bbb-.png
Dell1.png
33.jpg

What is an IT MSP company?

Information Technology Managed Service Providers (IT MSP) are companies that many businesses use to provide support for any IT issues that your company may have. Such needs may include setting up workstations, maintaining network security, and remote help-desk support, to name a few. The purpose of using an IT MSP is to ensure the continued operation of your business in a smooth and efficient manner and to keep you updated with the technical support you need in today’s world.


  Get a Quote

32.jpg

Why does my NYC based company need a managed IT support provider?

If you use a computer to conduct business, then you need IT support. IT support provides much more than helping you set up your printer. Managed service providers will give you the technological tools your business needs to succeed. At ETech7, we develop relationships with companies such as Microsoft or Intel to get you competitive pricing on hardware and software. Usually, if you call for general IT support at these companies, it can take some time to get elevated to someone who understands the complexities of your problem. As ETech7 is an official provider for these and other tech companies, we have dedicated contacts for you to speak directly to experienced support staff, saving you valuable time and effort.

Because managed IT support firms have dedicated technicians, you can be sure that they are passionate about helping your business get a technological advantage. A good IT company will make sure its staff keep up to date on the necessary qualifications and certifications they need to provide you with the highest level of support possible.



  Consult with an Expert

25.jpg

Why should I hire an IT company for my NYC business instead of hiring someone “in-house”?

While it’s possible to hire someone “in-house” to provide information technology support, there are a few reasons why many small to medium businesses choose not to. The most obvious reason in one of the price. For the amount that it costs to pay an IT technician’s salary for a year, many businesses would pay less for a managed IT support company. This number doesn’t include the hardware needed to allow a company to get started, and to provide ongoing maintenance. Secondly, a single IT person working in your business may be qualified, but invariably, there may be issues that they find hard to tackle, or they might take a day off. If your entire IT department is out for the day, then you might not be able to troubleshoot any IT problems that come up.

 

Etech7 has years of experience with making sure businesses get the IT support they need. If you encounter a problem, it’s more than likely that we already have a protocol in place on how to deal with it. In-house IT personnel might not have the background or resources necessary to confront these issues alone.



  Get a Quote

4.jpg

Will using a managed IT company help me keep up with my competitors?

If you have a small business, not only is it likely that your competitors are utilizing a managed IT firm for their technology needs, it’s almost certain. By getting access to the same services and support that other businesses in your industry have, you’re able to level the playing field. Additionally, your managed IT firm will connect you to the same technologies and expertise that large businesses have, giving you even more of an advantage


  Consult with an Expert

5.jpg

How can I learn about Managed IT support provider pricing for my New York City business?

NYC managed IT support pricing may differ from Seattle pricing or Miami pricing. If you specifically want an IT support team based in one of those cities, then you should look into those markets. Of course, if you’re a company in NYC, you’ll probably want an IT company that is local to your area. New York City, as the most populous city in the United States, offers a seemingly endless amount of options when it comes to managed IT support. Consulting with other business owners might give you an idea of what to expect, but the most effective way to find out more about IT support pricing is to get a quote. Most quotes are obligation free, and a certified IT technician can assess your company’s individual technological needs to create a package that is just right for you


  Get a Quote

50.jpg

If my business is based in NYC, how can I find the top managed services provider to manage my IT needs?

New York City offers plenty of choices when it comes to information technology consulting. However, the ability to choose doesn’t make the decision any easier. How do you know that you’re aligning your business with an IT company that gets results? First, look at their track record. Do they have good reviews online? Have they been in the IT consulting business for a while? IT firms with good contacts will provide you with the right networking opportunities you need. You also shouldn’t be afraid to get a quote, which is usually offered at no cost to you. Once you determine that the IT management company can meet all the needs of your business, you can feel confident in knowing you made the right choice.



  Consult with an Expert

Content-Services1.jpg

Can using a Managed IT support company help my business with compliance regulations?

There are many businesses that have external compliance regulations to adhere to. These industries enforce rules such as keeping records of transactions, controlling who has access to information (such as HIPAA), or following certain security frameworks. If you’re in NYC, you might have an investment firm on Wall Street, or you might be a doctor with a small practice in Bensonhurst, but you have to treat your client’s personal information with the utmost care. By adhering to compliance standards, you make sure that you’ve taken the necessary steps to protect your business from external threats. It’s also possible that regulatory offenses can happen from an internal source in your business, whether intentionally or not. If you align yourself with an IT support provider who can defend your data, then you’ll ease the burden of compliance that rests on your business, so you can continue to provide excellent and secure services.

 

  Get a Quote

Content-Services1.jpg

Why should I care if my IT management provider is staffed by people who live and work in New York City?

You might be thinking about outsourcing your IT department to firms that aren’t located in your area, or even your country. Since a majority of IT work can be done remotely, it may seem like you can really expand your available options. However, there is still a personal component to managed IT support, and knowing who is servicing your business can help establish a human component to your IT needs. For the small portion of IT work that can be done in office, a local IT consultant will be able to respond to your needs in real time. At ETech7, we can send out dedicated technicians who will work with you on-site to set up hardware, update existing connections, or troubleshoot devices. Ultimately, knowing who is providing your IT support and establishing a relationship with a local company is likely to provide your business with a lot of tangible benefits.

 

  Consult with an Expert

Content-Services1.jpg

What will happen when an IT provider arrives to set up my NYC business?

If you’ve decided on an IT support provider for your business, then you might be wondering what steps need to be taken to your business can get moving. A good IT support team will have set protocols in place for each step they take so your business is well supported and more secure. Think of IT protocols as a wall. If you have a set and defined the way to make a wall, using the same sturdy and reliable materials throughout, then your wall will be secure and free of gaps. If you decide to use a patchwork or untested IT protocols, then your “wall” will be left shaky and unstable. These standard procedures also make it easy to train your staff. Instead of having to guess at how to set up an employee’s workstation, an IT support company with good protocols in place will show you a step by step way to get them on board.

 

  Get a Quote

Content-Services1.jpg

What differentiates all the various IT support providers in NYC?

New York City is a place filled with talented IT professionals, but unfortunately, good help can be hard to find, even here. Businesses come and go, but only IT companies with demonstrated success can make it here. When trying to determine if an IT consulting business is legitimate, make sure to ask questions about their company. How many people are on staff? One person with a computer will certainly be less helpful than a team of IT professionals. What experience do they have? IT technicians who have only worked with startups of five people might have a hard time handling the volume that a business of 200 people presents. You should also ask about the staff’s qualifications and certifications, as these will verify that they are capable of maintaining your business as you see fit.

 

  Consult with an Expert

Content-Services1.jpg

What if I don’t think an NYC IT consulting firm will be able to understand my business?

An IT consulting business might not know your business as well as you do, but many business enterprise solutions are applicable to a variety of industries. It’s even possible that an experienced IT consulting firm has previously worked or is working with someone in your field. Just by virtue of being in NYC and having exposure to such a large cross-section of the business world, a local IT consulting firm has likely already worked with someone in your situation. ETech7 will take the time to understand your business’s particular needs, and can offer a solution custom made for you.

 

  Get a Quote

Content-Services1.jpg

How often should I expect my MSP to update my NYC business’s security?

One way of providing IT support is “static protection”, which means that IT support deals with problems as they come up. This method has proven to be more costly in the long run for business owners, as even a small amount of precaution will prevent a larger issue from stopping workflow. As network systems become more and more complex, the idea that you’ll fix it only when it breaks has become outdated. The current way of providing IT support, and how a good IT company will provide service, is through “dynamic protection”, which will offer continuous, real-time IT management. Your IT company should stay on top of patches, fixes, and security updates to your business’s firmware so that you can always connect to your network securely.

 

  Consult with an Expert

Content-Services1.jpg

What if I plan to expand my NYC business in the near future?

You shouldn’t hesitate to dream big just because your IT consulting firm can’t! When choosing a managed IT provider, make sure to ask them if they are able to scale up or scale down, depending on your business’s needs.An IT consulting firm that has shown the ability to handle clients larger than your current business size will show you that they can handle that level of IT support. They should be able to show you flexible IT options that allow you to customize the level of support you need, and don’t overpay for those you don’t.

 

  Get a Quote

Content-Services1.jpg

Will I have access to 24/7 support? As a business in Manhattan, we’re in and out of the office at all hours.

IT support shouldn’t stop at 5 pm. IT consulting companies recognize that you need to maintain your business around the clock, and they should be able to offer 24/7 support. Just think of us as a live help desk ready to answer your questions, whenever you have them.

 

  Consult with an Expert

Content-Services1.jpg

What if I’m not so tech savvy? Will a NYC IT consultant be able to teach me what I need to know to get my business running smoothly?

Of course! The word is “support” for a reason, after all. We recognize that everyone has a different skill set when it comes to information technology and our dedicated technicians are more than happy to explain what they’re passionate about.

 

  Get a Quote

What Our Managed IT Customers Are Saying

KEITH RUBENSTEIN

"ETech 7 is outstanding among IT consulting firms because they bring a wealth of knowledge and maturity, a demonstrated work ethic and strong leadership skills to their work … they also carry a rare form of loyalty that I’ve seldom seen."

GREG SOFIEV

"We've hired ETech 7 to setup our backup solution and found them to be a great asset. They hit the ground running quickly, work well with the team and gets results. The ETech 7 support team is just a phone call away and they treat our team-members with respect."

meeting-Bg.jpg

Schedule a meeting today

ETech 7 ensures business continuity with enterprise solutions