If you use a computer to conduct business, then you need IT support. IT support provides much more than helping you set up your printer. Managed service providers will give you the technological tools your business needs to succeed. At ETech7, we develop relationships with companies such as Microsoft or Intel to get you competitive pricing on hardware and software. Usually, if you call for general IT support at these companies, it can take some time to get elevated to someone who understands the complexities of your problem. As ETech7 is an official provider for these and other tech companies, we have dedicated contacts for you to speak directly to experienced support staff, saving you valuable time and effort.
Because managed IT support firms have dedicated technicians, you can be sure that they are passionate about helping your business get a technological advantage. A good IT company will make sure its staff keep up to date on the necessary qualifications and certifications they need to provide you with the highest level of support possible.
While it’s possible to hire someone “in-house” to provide information technology support, there are a few reasons why many small to medium businesses choose not to. The most obvious reason in one of the price. For the amount that it costs to pay an IT technician’s salary for a year, many businesses would pay less for a managed IT support company. This number doesn’t include the hardware needed to allow a company to get started, and to provide ongoing maintenance. Secondly, a single IT person working in your business may be qualified, but invariably, there may be issues that they find hard to tackle, or they might take a day off. If your entire IT department is out for the day, then you might not be able to troubleshoot any IT problems that come up.
Etech7 has years of experience with making sure businesses get the IT support they need. If you encounter a problem, it’s more than likely that we already have a protocol in place on how to deal with it. In-house IT personnel might not have the background or resources necessary to confront these issues alone.
New York City offers plenty of choices when it comes to information technology consulting. However, the ability to choose doesn’t make the decision any easier. How do you know that you’re aligning your business with an IT company that gets results? First, look at their track record. Do they have good reviews online? Have they been in the IT consulting business for a while? IT firms with good contacts will provide you with the right networking opportunities you need. You also shouldn’t be afraid to get a quote, which is usually offered at no cost to you. Once you determine that the IT management company can meet all the needs of your business, you can feel confident in knowing you made the right choice.
One way of providing IT support is “static protection”, which means that IT support deals with problems as they come up. This method has proven to be more costly in the long run for business owners, as even a small amount of precaution will prevent a larger issue from stopping workflow. As network systems become more and more complex, the idea that you’ll fix it only when it breaks has become outdated. The current way of providing IT support, and how a good IT company will provide service, is through “dynamic protection”, which will offer continuous, real-time IT management. Your IT company should stay on top of patches, fixes, and security updates to your business’s firmware so that you can always connect to your network securely.
You shouldn’t hesitate to dream big just because your IT consulting firm can’t! When choosing a managed IT provider, make sure to ask them if they are able to scale up or scale down, depending on your business’s needs.An IT consulting firm that has shown the ability to handle clients larger than your current business size will show you that they can handle that level of IT support. They should be able to show you flexible IT options that allow you to customize the level of support you need, and don’t overpay for those you don’t.
"ETech 7 is outstanding among IT consulting firms because they bring a wealth of knowledge and maturity, a demonstrated work ethic and strong leadership skills to their work … they also carry a rare form of loyalty that I’ve seldom seen."
"We've hired ETech 7 to setup our backup solution and found them to be a great asset. They hit the ground running quickly, work well with the team and gets results. The ETech 7 support team is just a phone call away and they treat our team-members with respect."