Unmatched IT Support Solutions, Tailored for Your Long Island Business

Our proactive approach means most issues are prevented before they even arise. Imagine an IT environment with 99.99% uptime - that's what we deliver.

Why choose ETech7 for IT Support in Long Island?

Gain 24/7/365 IT support and monitoring services that help keep you operational at all times
Say goodbye to wait times for help. We provide a certified technician as your direct point of contact
Scale your IT support resources up or down as needed with customizable IT support packages
Get proactive remediation and automated issue tracking with our future-proofed IT support technologies
Leverage flexibility in our IT partnership with our 90-day early termination and 100% money back option

"ETech 7 is outstanding among IT consulting firms because they bring a wealth of knowledge and maturity, a demonstrated work ethic and strong leadership skills to their work … they also carry a rare form of loyalty that I’ve seldom seen."

KEITH RUBENSTEIN

"We've hired ETech 7 to setup our backup solution and found them to be a great asset. They hit the ground running quickly, work well with the team and gets results. The ETech 7 support team is just a phone call away and they treat our team-members with respect."

GREG SOFIEV

"IT is key to any business and they have been instrumental in helping us grow our business. We have no hesitation in recommending their services to anyone. "

Avi Benzikri

"Our company has the right tools to help our business grow, and the confidence of knowing that our I.T. partner ETECH 7 - is keenly interested in seeing our business succeed in both the short and long term. Simply put, ETECH 7 is an I.T. company that business owners can depend upon."

Dr. Robert Malakov

"I have used ETech 7 for several projects with excellent results. I would not hire anyone else."

Dr. Nelly Cohen

Adam Glassman

"Venture is currently utilizing the internet as its main advertising forum. ETech 7 was engaged to redesign and modernize our web site and increase our exposure on the internet. We are very happy with the way ETech 7 have updated our web site and improved our position on the Google search engine."

Yuval Bitton

"We have been a client of ETech 7 for 3 years having stopped doing the IT support ourselves. The work is instant, the response time instant and the remote support service covered by the monthly retainer always works in our favor."

Natasha Malakova

Get Proactive, Not Reactive 24/7 Helpdesk Support

Tired of costly and time-consuming IT issues? Be proactive, not reactive. With our comprehensive 24/7/365 IT helpdesk support, most issues are prevented before they arise.

No more downtime, only high productivity.

Having a 3-minute call time and an average resolution time of 45 minutes, you can be confident that your issues are resolved efficiently and effectively by an expert.

Leverage Expert Insight in Every Engagement

Can't hire certified IT staff in-house? Direct access to help desk-certified technicians ensures your problems are resolved by an expert every time.

Enjoy shorter call times of 3 minutes and ensure your problems are always being addressed with the quality of expertise and urgency they deserve.

Simplify Compliance Management

It takes a considerable amount of time and effort to stay up to date with all the compliance policies, controls, and settings that go along with compliance management.

If you’re feeling daunted by the complex landscape of IT security landscape and compliance mandates, you’re not alone.

Our security team can manage all necessary documentation and evidence for your organization and conduct audits based on your company’s size and compliance mandates.

One Vendor, Infinite Solutions

Overwhelmed by managing multiple IT vendors? Simplify IT planning and consolidate your needs to a single vendor.

We're a one-stop shop for all IT services and support needs. Feel the power of an integrated approach and notice your annual IT spending shrink by 30% to 40%.

We're committed to your satisfaction with no long-term contracts and a 90-day money-back guarantee.

A Proactive Approach to IT Management

Frustrated with persistent IT issues? We work tirelessly behind the scenes to spot potential problems before they arise, drastically reducing downtime.

And if an issue does arise, we’re ready to assist you 24/7/365 and resolve your issue quickly, even outside of traditional business hours. Now that's proactive.

Our managed IT support services, and solutions can help with:

Resolving hardware and software issues swiftly
Implementing data backup systems
Navigating the complexities of network security
Ensuring high availability for on-premise and cloud services
Automating and proactively managing patch management, malware detection, and remediation
Reducing overall IT costs through strategic planning
And more

Uninterrupted 24/7 Helpdesk Support

Say goodbye to uncertainty. Our 24/7/365 IT helpdesk service ensures you're never alone when it comes to handling IT emergencies.

Day or night, weekday or weekend, our dedicated professionals are only a phone call away with a timely average help desk response time of 15 minutes or less.

We're not just here to fix problems, we're here to ensure your peace of mind.

Let us be your ever-watchful IT support specialists, ready to spring into action when you need us.

FAQs About Our IT Support

What sets ETech7 apart from other IT companies?

You'll notice that ETech7 doesn't just respond to problems; we actively work to prevent them.

Our approach is proactive, not just reactive, meaning we're always steps ahead of potential issues and ready to provide help 24/7/365 with an average help desk response as quick as 15 minutes or less.

We aim to provide peace of mind by ensuring optimal uptime and productivity. Remember, an ounce of prevention is worth a pound of cure.

How does ETech7 ensure my data safety when delivering IT?

At ETech7, we take cybersecurity seriously. We've developed a unique, ransomware-proof backup system that ensures your data is secure, always.

In this process, we store offline backups once a week. So, even in the unfortunate event of data loss due to ransomware attacks, we can always restore your data, ensuring your business continuity is never disrupted.

How quickly can I expect my IT issues to be resolved?

Our team of certified help desk technicians prides themselves on their swift response times. On average, we resolve issues in just 45 minutes, with a call time of 3 minutes.

You can rest assured that with ETech7’s comprehensive business IT support, your IT concerns will be addressed promptly and professionally.

We're here to ensure smooth, uninterrupted operations for your business.

Long Island IT Support Services

Trusted by Top Businesses in Long Island

Unmatched IT Support Solutions, Tailored for Your Long Island Business

Request a Quote for our IT Support in Long Island, NY

Client Success Stories with ETech7

Unmatched IT Support

99.99%

~ 3 Minute

90-Day

ETech 7